Process Creative Touch Design, LLC
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We move flexibly and steadily toward your goal.
Big believers in process, we also believe that rigid paths call for too many compromises. So, we customize our core process for every client. With project management as one of our strong suits, we're able to assure that flexibility, adaptability, and inevitability work and play well together.

We are an efficient and compact studio. This fact, added to our flexible team-based approach, allows us to augment a client's team with a high degree of responsiveness – we'll generally be waiting for you, not the other way round. Best of all, it also allows us to provide every client with a high level of personalized, senior-level service.
Definition
Clarify project scope and direction.
Understand business goals
Analyze existing information
Clarify target audience needs
Identify resources, assets, and content
Finalize functional and technical requirements
Content
Finalize the framework and flow.
Gather draft and representative content
Refine information architecture and navigation
Build site map and/or functional flow map
Create wireframe schematics
Develop site voice, tone, and messaging
Design
Create visual concepts.
Finalize creative direction
Analyze user experience issues
Develop design concepts for key screens
Facilitate client review/feedback/revision cycles
Implementation
Produce, program, and test.
Optimize and format images and other media assets
Build any database infrastructure
Code front-end html pages
Program backend functionality
Test for visual and functional integrity
Delivery
Launch the site.
Migrate and integrate files into client's environment
Re-test files on staging or production server
Deliver any source files or maintenance guides
Provide training to in-house team if requested
Discuss project learnings with client team members
Support
Provide post-delivery maintenance.
Provide custom service levels for various needs
Expand content within a scalable site structure
Enhance functionality and integrate seamlessly
Track and troubleshoot problems
Project Management
Facilitate the entire process.
Ensure seamless communication between teams
Assist clients in making informed decisions
Anticipate and resolve issues effectively
Guarantee a smoothly-run project with no surprises
The accessibility and organization of the CTD team delivers quality work consistently within deadlines and budget.
Teresa Marino
Hospitality Manager, Event & Sponsorship Marketing
Visa USA
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The whole story – to go.
Download our company summary (PDF 1.8 MB).
Free project assessment.
Download the details
(PDF 37K).
Discovery Workshop.
How to get more out of your project (PDF 39K).
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