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Big believers in process, we also believe that rigid paths call for too many compromises. So, we customize our core process for every client. With project management as one of our strong suits, we're able to assure that flexibility, adaptability, and inevitability work and play well together.
We are an efficient and compact studio. This fact, added to our flexible team-based approach, allows us to augment a client's team with a high degree of responsiveness – we'll generally be waiting for you, not the other way round. Best of all, it also allows us to provide every client with a high level of personalized, senior-level service. |
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Definition
Clarify project scope and direction. |
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• Understand business goals
• Analyze existing information
• Clarify target audience needs
• Identify resources, assets, and content
• Finalize functional and technical requirements
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Content
Finalize the framework and flow. |
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• Gather draft and representative content
• Refine information architecture and navigation
• Build site map and/or functional flow map
• Create wireframe schematics
• Develop site voice, tone, and messaging
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Design
Create visual concepts. |
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• Finalize creative direction
• Analyze user experience issues
• Develop design concepts for key screens
• Facilitate client review/feedback/revision cycles
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Implementation
Produce, program, and test. |
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• Optimize and format images and other media assets
• Build any database infrastructure
• Code front-end html pages
• Program backend functionality
• Test for visual and functional integrity
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Delivery
Launch the site. |
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• Migrate and integrate files into client's environment
• Re-test files on staging or production server
• Deliver any source files or maintenance guides
• Provide training to in-house team if requested
• Discuss project learnings with client team members
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Support
Provide post-delivery maintenance. |
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• Provide custom service levels for various needs
• Expand content within a scalable site structure
• Enhance functionality and integrate seamlessly
• Track and troubleshoot problems
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Project Management
Facilitate the entire process. |
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• Ensure seamless communication between teams
• Assist clients in making informed decisions
• Anticipate and resolve issues effectively
• Guarantee a smoothly-run project with no surprises
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