Jacqueline L. O'Dell Senior Manager Event & Sponsorship Marketing Visa USA Mitch Kristofferson Former Vice President Marketing Nextance Corporation Teresa Marino Hospitality Manager Event & Sponsorship Marketing Visa USA Matthew Mullen Director Commercial Information Management Visa USA Tom Venables President & CEO Lighthousebank.com Marie Scigliano Director, IT & Educational Technology Palo Alto Unified School District Greg Trento ProAction Jacqueline L. O'Dell   Senior Manager, Event & Sponsorship Marketing, Visa USA "From our initial meeting, I knew we were in the most competent/creative hands and that Creative Touch Design's expertise would serve us well. My lack of technological understanding was safely in their care and I have valued the honesty and peace of mind their group consistently provides. I want to recognize that CTD far exceeded my expectations at every phase of this project. The dedication and professionalism they have extended to us has elevated the end product to new levels. I couldn't be more pleased with the site and proud to "go live" to our customers! On behalf of our entire team, thank you for being an invaluable partner in this endeavor. We couldn't have done it without you!" Mitch Kristofferson   Former Vice President, Marketing, Nextance Corporation "Nextance needed a web presence that clearly communicated our leadership position in the enterprise contract management software arena. Creative Touch Design proved to be an ideal choice for the job, being responsive, proactive, and knowledgeable about business. A highlight of the project was their ability to grasp our business goals and recommend strategies well before engaging the creative phase. It was rewarding to be able to communicate in business terms and then see our strategy translated into a tier one site that brought our business goals and marketing messages to life. Throughout the process CTD adapted to our fast-paced environment, dealt with inevitable delays, and still delivered the project ahead of schedule. They now maintain our site with the same quality of service. We have found them to be an excellent business partner, and highly recommend their services." Teresa Marino   Hospitality Manager, Event & Sponsorship Marketing, Visa USA "Creative Touch Design created an interactive event calendar for Event & Sponsorship Marketing, on budget and within the promised timeframe. Shortly after launching Phase I, we developed Phase II, which would enable the calendar to be a user-friendly search engine that was database-driven. We worked together to develop the enhancements, prioritize each task and upgraded the overall event calendar into a user-friendly search engine. The accessibility and organization of the CTD Team delivers quality work consistently within deadlines and budget. They are truly a pleasure to work with and I am looking forward to continuing the relationship through Phase III." Matthew Mullen   Director, Commercial Information Management, Visa USA "We chose Creative Touch Design to help us design and build an internal eProcurement site that would consolidate and streamline the purchasing process across our various business units. We wanted the look and content design of the new site to signal a sea change in how procurement is done at Visa. Kathy Chu and the team at CTD worked closely with executives and department heads to define requirements and turn our vision into a database-driven content portal that has become a very valuable tool for the Visa community. Together, we crafted a powerful, user-friendly procurement resource integrating an application that lets users easily obtain the supplies and tools they need to do their jobs while providing them with quick access to general information about the procurement process. CTD did an excellent job managing the project and keeping it on track to meet an aggressive and firm deadline. They are well suited to working with an organization of the size and complexity of Visa, and were adept at leveraging their relatively small size to our advantage. They took a thoughtful and creative approach to providing us with a solution that works in our environment. Usage stats are up as is overall awareness of our new procurement process and philosophy." Tom Venables   President & CEO, Lighthousebank.com "When we created the online transactional web site for Lighthousebank.com, we needed to blend two important, but often in conflict, requirements. First, our site needed to be functionally powerful. We needed to interact with 16 different vendors and systems to seamlessly provide strong banking functionality while maintaining strict security systems. Second, we needed to provide our customer with an "intuitively obvious" web navigation experience. Our customers needed to be able to instinctively use our banking web site. If we failed to deliver on this front, then we would overburden our call center and lose much potential business. We called upon Kathy Chu and her team at Creative Touch Design to help us achieve these objectives. CTD not only delivered on time and on budget, but our site won awards and set the new standard for online banking. Kathy and her team are very professional and great to work with. I cannot recommend them highly enough. I look forward to my next project with CTD." Marie Scigliano   Director, IT & Educational Technology, Palo Alto Unified School District "Going into our web site redesign project, those of us with Palo Alto Unified School District were sensitive to the fact that our organization – given its size and administrative nature – might have been a departure from the for-profit corporations CTD works with day in and day out. Yet we found them to be experienced and extremely flexible working within our organizational structure, style, and limitations. Additionally, their team was adept at listening to us and communicating back meaningful ideas and goals on which the group could agree. As the project progressed, we found their example of teamwork to be contagious and, as a result, worked stronger as a team ourselves. This project was a true collaboration from day one. At no point did we feel that they had "run away with the design" or the project. Even though they're experts at what they do, they acknowledged our expertise in our given field and involved us in the creation of a solution that embodied our institutional mission. CTD met our highest possible expectations with their professional creativity – we couldn't expect more." Greg Trento   ProAction (A non-profit partner of the Bob Mullen Memorial Golf Tournament) "It was important for us to establish a credible online presence to draw sponsors and partners as well as participants to our charitable event. Creative Touch Design guided us in this process, offering copy editing assistance and content recommendations. As for the look and feel, we were speechless when we saw the final design. The pro bono status of our project had no affect on the design and development effort provided by the talented and kind people at CTD. We received the same responsiveness and attention to detail as a paying client. CTD also helped us offer maximum convenience to tournament registrants by setting up an ecommerce application to handle online registration and payment. We're tremendously grateful for their contribution to the success of our event this year."		What we do. View our comprehensive list of services. How we do it. Our customized process is the key. See for yourself. 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